Or DOWNLOAD A FORM to post or fax your order or call BAMN directly on +61 2 9796 3717

About Getting the Right Help - DVD

Within our community there are a myriad of services to help each individual live their life to the full.

However, finding the right service for your individual needs is not always easy.

This DVD has been created to assist in recognising and contacting community services that can help people live a full life. The stories on the DVD reveal how people have found the right services to meet their individual needs.

This DVD is available in English and dubbed into six languages:
Arabic, Cantonese, Korean, Mandarin, Turkish and Vietnamese and can be ordered via email or phone.

Payment

While the DVD is free, there is a charge for postage and handling.

$10 for 1 DVD
$12 for 2 DVDs
Plus for group discussion leaders a facilitator's guide.

For larger orders please call BAMN and confirm postage and handling charges.

Payment options include cheque or direct debit (EFT) - For EFT payments please reference 'DVD' and your full name'. Payment details can be found on downloadable pdf form above.

Don't give up
keep asking for the   help

To get services that are right for you,
keep asking questions!

'Services work to
      fit your needs'

You have the right to get the
support that suits you.

You have rights

You have the right to be treated
with respect and dignity when
you are using a service.

View on YouTube

Visit our YouTube channel to view the Getting the Right Help video in your choice of six languages.

Useful Links for Facilitators

Don't give up keep asking for the   help


For Older People

My Aged Care Information Line (Department of Health and Ageing) 1800 200 422 www.myagedcare.gov.au

Seniors Information Service on 13 12 44


For People with Disability

Information referral and intake line (Ageing, Disability and Home Care). Sydney metropolitan: 1800 350 792 (toll free). Central Coast and Rural Areas: 1300 881 144 http://www.adhc.nsw.gov.au

Information on Disability & Education Awareness Services (IDEAS) 1800 029 904 (toll free)
http://www.ideas.org.au


For Carers

Carer Line (Carers NSW) 1800 242 636 (toll free)
www.carersnsw.org.au

You have rights


Concerns about Your Rights

NSW Ombudsman
1800 060 409 (toll free)
www.ombo.nsw.gov.au


For Older People

Aged Care Complaints Scheme
1800 550 552 (toll free)
http://www.agedcarecomplaints.govspace.gov.au

The Aged Care Rights Service in Sydney
9281 3600 (NSW metro callers) or 1800 424 079 (NSW country callers) www.tars.com.au

NSW Elder Abuse Helpline
1800 628 221 (toll free)
www.elderabusehelpline.com.au


For People with Disability

Multicultural Disability Advocacy Association (MDAA) 1800 629 072 (toll free) or 02 9891 6400 www.mdaa.org.au

People with Disability (PWD)
1800 422 015 (toll free) www.pwd.org.au

About BAMN

Bankstown Area Multicultural Network (BAMN) is a peak organisation delivering support, strength and empowerment to multicultural communities in Sydney's South West. We represent the needs of culturally and linguistically diverse and indigenous individuals who want and need access to a wide range of community services.

Acknowledgements

This project was funded by Ageing, Disability and Home Care, Department of Family and Community Services NSW and produced by Bankstwon Area Multicultural Network Inc. with strategic input from Ethnic Communities Council of NSW, NSLHD Multicultural Health Services, SWSLHD Multicultural Health Service, Community Health and ADHC.